sagelull

Privacy Policy

Effective August 26, 2026

This policy describes what Sagelull ("we", "us") collects when you use sagelull.com and player.sagelull.com, and what we do with it. The short version: we collect the minimum needed to run a subscription music service, we do not run ads, and we do not sell your information.

What we collect

• Account information. Your email address and a password (stored in hashed form, never as plain text) when you create an account.
• Subscription status. Whether your account has an active subscription or trial, so we can grant access.
• Payment information. Payments are handled by Stripe, Inc. Stripe collects your card details and billing information under its own privacy policy; we never see or store your card number.
• Aggregate analytics. We use Cloudflare Web Analytics, a privacy-first tool that reports page views and visits in aggregate. It does not use tracking cookies, does not fingerprint devices, and does not profile individual visitors.
• Technical logs. Our hosting provider, Cloudflare, processes standard request logs (such as IP address and browser type) to serve the site securely.
• Browser storage. We store small values in your browser, such as your sign-in session and which of our subscription prices you were shown, so your experience is consistent. These stay on your device.

What we do not do

• We do not sell or rent your personal information, and we do not share it for advertising.
• We do not run third-party ad trackers on our pages.
• We do not create accounts or profiles for children, and we do not knowingly collect personal information from children. Accounts are for adults; listening data is not tied to any child.

How we use information

To operate the service: signing you in, streaming music to your account, managing your trial and subscription, answering support email, and understanding overall usage so we can improve the product. That's it.

Service providers

We share information only with the providers that run the service, each bound by its own privacy commitments: Supabase (account authentication), Stripe (payment processing and subscription billing), and Cloudflare (hosting, content delivery, and aggregate analytics).

Retention and deletion

We keep account information while your account exists. To delete your account and its data, email us and we will remove it, except records we are legally required to keep (for example, records of past payments). Cancelling a subscription does not by itself delete your account.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, whatever your location. Email support@sagelull.com and we will respond within 30 days. We honor these requests for everyone, including rights granted under laws such as the California Consumer Privacy Act and the GDPR.

Security

All traffic to the service is encrypted in transit, passwords are stored hashed, and access to production systems is limited. No method of storage or transmission is perfectly secure, but we work to protect your information with industry-standard measures.

Changes

If we change this policy, we will post the update here with a new effective date, and notify you by email if the change is material.

Contact

Privacy questions or requests: support@sagelull.com.